Dis-Chem Baby City requires a Casual Sales Assistant for their Kenilworth Centre store. The main purpose of the role is to provide overall assistance to customers through excellent customer service. The roles include maintaining stock levels, processing payments at Point of Sales, and upholding high merchandising standards.

Responsibilities

Report low stock levels, items that are out of stock, damaged stock and expired stock to management
Assist with the counting of stock files and general stocktaking
Assist with the loading and off-loading of stock when needed
Identify and report damaged and expired stock immediately to management
Ensure boxes are flattened after unpacking stock and taken to the designated area
Ensure that full ranges of products are always on the shelves and neatly presented
Maintain the stock on the shelves to ensure it has not reached its sell by date
Restock merchandise when needed to ensure maximum sales
Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management
Keep up to date with new product knowledge to effectively assist customers
Ensure all merchandise is handled carefully to prevent any losses
Build stable displays timeously for promotions to take place
Ensure that monthly promotions are implemented effectively to maximise sales
Ensure that relevant posters and signage are put up in time for promotions to take place
Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame
Ensure that promotional stock is taken down immediately after the end of promotions
Ensure accurate cash flow and follow correct cash handling procedures
Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons and any other acceptable payments
Ensure all outgoing stock/items/scripts are scanned and paid for
Process all loyalty cards including those of accelerated partners
Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers
Report customer compliments and complaints to management
Attend to all customer stock queries and ensure that they are dealt with and resolved

Requirements

Essential

Grade 12 / Matric
Up to 6 months' retail experience
Minimum 1 year work experience within retail
Strong command of the English language
Knowledge of retail operations and administration
Problem solving
Trustworthy and honest
Time management
Customer service
Takes ownership and accountability
Basic computer skills (Word, Excel and Outlook), numerical skills
Willing and able to work retail hours
South African citizen
Clear credit and criminal records

Nice to have

Certification in Retail Business Management

Benefits

Market related salary